South London and Maudsley (SLaM)
Safe and considered communications for the UKs largest mental health hospital and training institution.
South London and Maudsley NHS Foundation Trust (SLaM) works in partnership with the Institute of Psychiatry, King's College London to provide mental health and substance misuse services across four locations that help support the whole of the UK.
Driven by their internal comms team, South London and Maudsley NHS Foundation Trust (SLaM) were looking to safely implement 86 digital displays throughout their Maudsley mental health institution in a safe and considered way, by collaborating with a digital solutions partner that could proactively work alongside their Health and Safety team to deliver the digital displays and infrastructure, ensuring the solution would not pose any risk to patients staying on the wards.
NHS SLAM: Bethlem Royal Hospital
South London and Maudsley NHS Foundation Trust (SLaM) were looking to deliver a number of anti-ligature displays across their hospital locations to help with wayfinding and display important messages for visiting patients.
After months of rigorous testing and prototyping of a bespoke anti-ligature display enclosure with NHS health and safety teams, approval was granted for the digital roll out.
The 50” Sony displays were specifically installed in areas where patients would benefit from the directional cues and chosen messaging, such as areas of high footfall like corridors, canteens or waiting rooms.
Media players were installed inside the enclosures to enable the display of customisable content, controlled using SCALA software and making it quick and easy to send out a message to either a targeted selection or all screens in the hospital as required. The Trust wanted to have full remote content management of the displays to execute timely updates, so we provided training and a comprehensive guidebook to assist them with the management of the SCALA platform. Additionally, we provided a psychologically backed dynamic display template, that was fully customisable using Scala’s point and click message update interfaces.
In summary, our solution not only saves hospital staff much needed time, but it also ensures there is clear and quick communication with patients.
Since the installation of the first site, Pixel and installed and supported clinics in Bristol, Ipswich, Birmingham, Norwich, Plymouth, Worcester, Newcastle and Abingdon, providing our onsite support service package as well as helping guide this eye care specialist in their future digital ambitions.