Managing queues for Cash desks is simple with a digital solution. But more than this, it provides an excellent opportunity to engage with your customers due to the positive correlation between dwell time and attention paid to screens.
Our queue management solutions were borne out of an initial project with our long-standing client, TK Maxx, who had a legacy call-forward system in place across their store network. Their original system provided, simple push-button audio notifications to the audience, but had no visual element to accompany the alert.
We created an integration with this existing Qmatic solution, which allowed the displays behind the counter to automatically show the appropriate call-forward message when a cashier triggered it. We have since gone on to create our own in-house call forward solutions, using both wired and wireless hardware, providing customers with the best price performance solutions on the market.
Queue management solutions are a truly beneficial tool to help improve the way you manage and communicate with your customer queues.
Let our talented Content Production team design show stopping visuals that ensure your displays are preforming to their best potential and look as good as everything else in your marketing portfolio. Our Managed Service saves you time, by allowing us to remotely manage your network and content scheduling. And with Pixel, all displays and their interdependent systems can be monitored 24/7 by our dedicated support desk team.
Now that's what we call a turnkey solution.
Direct customers to less busy queues or automated kiosks
Provide intelligent wayfinding - direct customers to the most efficient resource
Adapt promotional activity to reflect and capitalise on dwell times
Integrated or complete call forwarding
Wired or wireless hardware option
Automatic queue sensing system
Real-time information on dwell times