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Connells Group

Automated digital window signage for the UK’s largest estate agency network

Connells Group operates a nationwide network of over 1,200 branches across more than 180 well-known residential sales brands. 
 
The group wanted to modernise its entire branch network in a consistent way, ensuring they made best use of their existing data management systems and processes. While some offices had already adopted the use of  digital displays, a scalable digital solution, capable of automatically showcasing live property listings while maintaining each brand’s unique identity was required.

What we did

Pixel Inspiration designed, integrated and installed a fully automated digital signage solution, based on the Dise ONE CMS, and connecting directly between Connells’ property data sources and the cloud signage platform. The solution ensures every branch displays the right properties, under the right brand, at the right time – even outside trading hours.

How we did it

To deal with the vast amount of property information managed across thousands of branches, data needed to flow automatically from central back-office systems to each localised branch display, without intervention from branch staff – after all, they were already managing their data, so adding an unnecessary process into their day to day duties would not be an efficient use of time.

 

Pixel's in-house software development team worked closely with Connells' developers to create a bespoke integration layer between the property management platform and the digital signage CMS. The system works to ensure property listings flow automatically to each branch’s window, providing complete accuracy across the network, managing almost 92,000 properties and making an average of 4,000 property updates per day. In-branch colleagues are able to continue their work as usual, without the need to update information manually.

 

To improve customer engagement outside trading hours, prospective buyers or passers-by can scan dynamically generated QR codes displayed alongside properties, providing instant access to additional information online.

 

Samsung OM range, 55” high-brightness displays ensure content remains visible in all seasons and environments, limiting brightness and power use through their ambient light sensors. The Tizen System on Chip (SOC) media player capability was used for content processing and playback duties, keeping the solution cost and hardware complexity down. 

 

Estate agency branches often occupy high-street properties with a huge variance in fenestration, so UNICOL Edgeline mounting systems were selected for their adaptability, powder coated to the correct RAL colour for the agency brand in question.

 

In addition to the property presentations, Pixel's in-house creative services team developed a suite of branded dynamic content templates, enabling Connells' marketing team to manage campaigns consistently across their multiple agency brands.

The technology
  • Cloud integration between property data and digital signage CMS.

  • Automated property listing updates.

  • Dynamic branding and content localisation by branch and agency brand.

  • Live QR code generation to allow out of hours enquiries.

  • Samsung high-brightness window displays with System-on-Chip technology.

  • Flexible mounting solutions for varied branch environments.

  • Centralised content management with 24/7 support and maintenance.

What now?

The rollout continues across the wider Connells estate. Pixel provides 24/7 support and maintenance to limit downtime of any digital store windows.

Pixel Inspiration UK 

Red, 1 Aegean Road Altrincham, WA14 5QJ

Pixel Inspiration France

5-7 Avenue des gros chevaux, Saint Ouen l’Aumône 95310, France

Pixel Inspiration Benelux

Doornpark 57, 9120 Beveren-Waas, België

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Pixel Inspiration Holdings Limited is a specialist provider of Managed Digital Media Hardware and Software Solutions. Pixel Inspiration Holdings Limited is registered in England and Wales. Company Registration Number: 06354494. Registered Office: Client Support Centre, Walker Park, Blackamoor Road, Blackburn, BB1 2LG​​

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